Terms & Conditions

The following terms and conditions apply to the use of Mrphone.co.uk and govern your use of the Website. Before accessing and/or ordering any goods from Mrphone.co.uk, please read all terms and conditions carefully. If you continue to use this website, you confirm that you are 18 years of age or older, and you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time without prior notification to customers.

1. Age of Consent


YOU MUST BE OVER 18 (or whatever your local legal smoking age) TO USE THIS SITE. This agreement must be understood and agreed to by a person over 18. E-liquid or e-cig devices may only be sold to those over the age of 18. If Mrphone.co.uk finds out that you are under 18 your order will be canceled immediately without any notice.

2. Rights and Obligations


2.1 You undertake:

  • • to make the payment to us in a timely manner;
  • • that the Personal Information you provide is true, accurate, current and complete in all respects;
  • • not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use;
  • • to agree not to use the Website for any illegal purpose and agree to use it in accordance with all relevant laws;
  • • not to use the Website in a way that may cause the Website to be interrupted, damaged, or rendered less efficient.

2.2 We reserve the right to:

  • • modify the price or the content or withdraw some or all of the Goods or Services with or without notice temporarily or permanently;
  • • modify or withdraw the Website (or any part thereof) with or without notice temporarily or permanently;
  • • change these Conditions from time to time, and Your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change;
  • • withdraw any Goods or Services from the Website at any time and/or remove, screen or edit any materials or content on the Website;
  • • use any personal information provided by you to carry out & conduct relevant age verification checks.

3. Price & Payment


  • 3.1 We reserve the right to amend prices without prior notice at any time.
  • 3.2 All prices shown on our website are exclusive of VAT.
  • 3.3 We reserve the right to apply discount codes, voucher codes and promotions to products of our choice. These offers can change or be cancelled at any time without notice.
  • 3.4 You confirm that any payment method you use is yours.
  • 3.5 Payment methods are subject to validation checks and authorization and we will not be liable for any delay or non-delivery caused by a failure of such checks or authorization.

4. Delivery & Return


  • 4.1 Orders placed before 4 pm during working days will normally be dispatched on the same day. Working days are Monday to Friday except for public holidays.
  • 4.2 Aulolavapour.co.uk may cancel the order at any time due to a lack of availability. You could be entitled to a full refund if you have already paid. However, aulolavapour.co.uk is not liable for any other losses you may incur if we do not supply your items.
  • 4.3 If the customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us if they have been sent to the wrong address we are not obliged to re-send at our expense, however, a refund will be offered less the postal expense. If you notice that you have provided the incorrect or incomplete details please contact us as soon as you can.
  • 4.4 You should inspect all products immediately upon receiving them. If there is any problem/damage, you need to notify us within 48 hours of delivery in writing. Failure to do so deems you to have accepted the products.
  • 4.5 Should you wish to cancel your order or return any goods, please go to the Return Policy for further information. Due to hygiene reasons, e-liquid sold are not exchangeable, returnable or refundable once the packaging is opened. When sending back products we ask that you acquire proof of postage. If you send back an item and we do not receive it, we will be unable to provide any further help if you do not have proof of postage.

5. General Terms


  • 5.1 The use of our site and any conditions are governed by English law.
  • 5.2 We shall not be responsible to you whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit, loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non performance of our obligations under these terms and conditions.
  • 5.3 Nothing in these terms and conditions shall exclude or restrict our liability for death or personal injury caused by our negligence.
  • 5.4 Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods, which includes any possible damage to electrical devices you have used to charge our products.
  • 5.5 There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.
  • 5.6 These terms and conditions govern the entire trading relationship between you and ourselves and will remain in force for the duration of our trading relationship.
  • 5.7 These Terms and Conditions supersede all previous Terms and Conditions, representations, undertakings and agreements.

6. Copyright


The entire content included in this site, including but not limited to text, graphics or code is the property of Mrphone.co.uk. We grant you a limited, non-exclusive and revocable license to access our website for the purposes of browsing our product offer(s), ordering goods or services from us, or obtaining contact information for us. Your license to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us. Misuse of this website may incur civil liability or attract criminal sanctions.

7. Safety Warning


Please treat this product with the utmost care and ensure that you adhere to the following advice:
  • • Keep e-liquids locked up, out of reach of children and animals at all times.
  • • Keep your electronic vaping device locked away at all times.
  • • Seek medical advice immediately if e-liquid is swallowed.
  • • Not to be used by anyone under the age of 18.
  • • Not to be used while pregnant or breastfeeding.
  • • Not to be used by people with blood pressure problems.
  • • Not to be used by people with heart conditions/unstable heart conditions.
  • • Not to be used by people who demonstrate sensitivity to nicotine.
  • • Ensure you always use the charger that is specified for your device ONLY.
Mrphone.co.uk is not responsible for any damage caused by misuse or mishandling of e-liquid, vaping devices, Lithium-Ion batteries and chargers.